Frequently Asked Questions
The answer to your question may be below. If not feel free to send us a message and we will be in touch very soon.
Kaemp8848 Ltd shipping on all domestic purchases at a rate of AUD $9.50 per item.
International shipping is a flat rate of AUD24.00 to all international destinations.
We strongly recommend you make the effort to look after your Kaemp8848 products=. Whilst we make sure the quality is of a very high standard, trekking and mountaineering gear need to be looked after very carefully.
- Never dry clean without checking the label.
- Check the spin dry and tumble dry instructions on all insulated products or thermal products. .
- Avoid leaving your glasses in extreme heat conditions such as a hot car.
- Avoid cleaning them with any hash detergents or stain removers.
Kaemp 8848 accept the following payment methods:
- Credit Card – VISA, Mastercard
- Gift Card
- Credit Voucher
All orders are processed within 48 hours of being received (excluding weekends and public holidays). We provide free standard shipping on all domestic orders . This can take 7-10 business days to be received. .
International orders can take 10-14 business days to be received.
Just send us an email within 3 days of receiving your product and we will instruct you what to do.
We do not refund for change of mind purchases.